1 800 382 2238
Other Acura Phone Numbers:
1-800-682-2872 – Record Orders
1-888-922-8729 – Acura Canada
1-800-708-6555 – Roadside Assistance (24/7)
1 800 594 8500 – Lease Maturity Center
Short Description:Acura is an automotive dealer that specializes in consumer auto sales and financing. While consumer auto sales are hard enough, when you add in-house financing to the mixture you’re bound to have a lot more than a couple of gripes. Acura offers several contact choices, but we were surprised by the lack of support in the evening and on weekends.
There exists an official website for owners of the Acura situated at http://owners.acura.com/Landing.aspx. You are able to view present models, apply for finance acceptance and contact customer service via this site. You might also contact the customer service section via the Twitter page or Facebook page.
Customer Service E-Mail
We hunted the whole site free of luck. If your question is not answered in the FAQs section there is typically a form to submit a brand new question. The form may be for sale in the MyAcura account.
The menu just kept repeating, but none of the alternatives were for general customer service questions or anxieties. We eventually selected the option for information on our Acura vehicle and we were put on hold for a representative. When the call was answered after a few minutes on hold, we asked the agent for the email address for customer service. We were put on hold for just a couple of seconds before the agent came back and said there was no email address. The agent directed us to the site if we desired to email the customer service section.