Other Air Miles Phone Numbers:
1 416 226 5171 – Toronto
1-888-963-9191 – Customer Attention
1-416-733-3965 – Fax
Air Miles is a Canadian rewards program that allows residents of Canada to collect compensation miles for shopping at specific retailers and companies — on-line and offline. There is also a link between Air Miles and American Express as using your American Express card can raise your compensation miles sum. There are separate Air Miles programs for residents of the Uk, Netherland, Spain and the United Arab Emirates.
That is a committed mailing address for Air Miles customer service. The address should only be used for letters addressing concerns, compliments or criticisms. Any issues that demand immediate attention can be addressed by phone or e-mail.
A comprehensive supply of rewards information for consumers having an Air Miles account can be found on the official site at https://www.airmiles.ca/arrow/Home. Collectors can perform various activities to earn points, including store online or shop in select stores. The Air Miles software is connected to American Express use and so cardholders can earn miles simply by using their American Express card.
Customer Service E-Mail
It is possible to send an e-mail to the Air Miles customer service team using the on-line contact form at https://www.airmiles.ca/arrow/ContactUs. The kind is quite general in nature necessitating only a name, email and issue. After logging in to your Air Miles account you may have access to additional contact options, including an e-mail form that allows the customer service representative to get in touch with your account for faster, more important customer service.
You might also visit the customer service e-mail link to get live chat. The live chat link can be found below the customer service e-mail form.
We called Air Miles customer service to help you move through the system faster. We pressed 0 to skip entering the collector number, but we were given a warning message that the number didn’t match any accounts on file. We waited without entering an Air Miles collector account and the call was transferred to hold about 1:30 into the call. We waited on hold for 10 minutes before an representative eventually picked up the call.