The customer service department is available Monday through Friday, 8am to 8pm; Saturday 9am to 1pm. If you’re merely thinking about online banking, the customer service number hotline is accessible 2 hours daily, seven days a week.
Other 1st Source Bank Customer Service Numbers:
(574)235-2000 – Customer Service Phone Number
(800)235-2557 – Online Banking
(574)235-2557 – Online Banking
(800)554-8969 – Lost Cards
(973)682-2652 – Lost Cards (International)
(574)235-2580 – Facsimile
For more than 150 years, 1st Source Bank has set the needs of the customer first. The purpose of the organization would be to keep the customers’ best interests at heart as well as understand the needs of customers. The business is ranked among the finest banks in the usa, based upon customer service as well as fiscal acumen. The firm manages divisions in more than 15 states across the globe.
Additional places for 1st Source Bank are accessible here:
Customers visiting the official 1st Source Bank web site https://www.1stsource.com/ have the opportunity to select from private or business banking options. On the main page, customers can read about the most recent news and information relating to community service and activities. Within the private banking page, customers can decide to find out about online banking, mobile banking, trust services and investments. In the event you are having difficulties connecting with the customer service team, you’ll be able to utilize the Live Chat feature.
There were several active connections between customers and the customer service section. The typical response time was less than two hours.
Customer Service Email
The email listed on the site is a customer comments form. We sent a message asking for information relating to fees and getting funds. We are still waiting on a response from a 1st Source Bank customer service representative.
Customer Service: https://www.1stsource.com/forms/inquiry
We phoned the customer service hotline and waited on hold for at least four (4) minutes. When the customer service representative answered the call, we were transferred to another representative. After approximately 10 minutes, we finally had the ability to speak with a live representative. Although the customer service representative answered our concerns, the overall experience wasn’t ideal. Is it possible to say the same about your call to 1st Source Bank? Discuss your thoughts and experiences relating to your own customer service call with us in the comment section below.