1 800 468 5865
1-800-GOT-JUNK postal address:
1-800-GOT-JUNK Inc.
Great Northern Way Vancouver,
BC Canada V5T 4T5
Short Description:
1-800-GOT-JUNK was started as a way for the founder to pay for faculty. Little did he understand that moving other folks junk would become a gold mine. The company was founded in the late 1981’s and subsequently grew into a company spanning three nations. The current locations include the United States, Australia and Canada. Throughout the history of the company, one facet hasn’t changed, dedication to quality service. When customers have to reach out to the customer service section, they could achieve this by telephone, e-mail, traditional mail and through social media. The customer service department is accessible 24 hours per day, 7-days a week.
Official Website
The site also features information concerning the sort of services supplied and exactly what the firm removes from your home or business. There is a dedicated part of the website for customer questions and concerns.
Social Media
The firm is rather active on social media. Through the various social media profiles, we noticed conversations between the customer service section and customers. The typical response time was less than a quarter-hour.
Twitter: https://twitter.com/1800GOTJUNK
Facebook: https://www.facebook.com/1800GOTJUNK
YouTube: http://www.youtube.com/1800GOTJUNK
Customer Service E-Mail
You only have to input your name, your email address and opinion. The company urges not include your account information. We sent a message asking for details concerning conclusion of contracts. After sending our message, we received an automated reply saying a customer service agent would respond within 24 hours.
Customer Service: http://www.1800gotjunk.com/us_en/about/forms/contact_us.aspx
Our Experience
We phoned the customer care hotline and came across the automated answer system. The agent was helpful, courteous and professional. We need to notice that our experience was great. Did you experience the exact same amount of customer service as we experienced? Shout out your ideas and opinions with us below.