Other Visa Phone Numbers:
(303)967-1096 – Direct US Customer Service Phone Number
(410)998-8390 – TTY
Visa postal address:
PO Box 8999
San Francisco, CA 94128 8999
It is the address of Visa corporation, not for the financial institution your Visa card is associated with.
As Visa doesn’t issue cards directly, the corporate contact page asks if a problem is with the card or account customers to contact the issuing financial institution. That Visa customer service information can be found on your own monthly billing statement.
Visa also provides an entire list of financial institutions that now fund Visa credit cards. This page doesn’t offer telephone contact numbers for the businesses, yet it does offer a link to the main page of each financial institution.
The official web site for Visa credit cards is http://usa.visa.com in the United States. There are sites that are international too. The corporate website is available at http://corporate.visa.com.
Our call to Visa was quick and to the point. An abundant automated string of questions answered the call. After pressing 1 for English, 0 was pressed by us for a customer service representative. We were asked after the call and the call was subsequently transferred to take a survey. There was a delay and some scratchy music.
After 2 minutes and 35 seconds, our call was answered by a representative. Several times through the call we were told our call would be answered shortly. The customer service representative has a strong emphasis. We were told to see the corporate website, when ‘s asked for the corporate office.
When Visa takes to respond to your request, it appears that customer service is just not on the top of the list. The e-mail inquiry sent to Visa question or failed to answer.