81 800 247 4080
Amazon Visa postal address:
Amazon Visa Inc.
P.O. Box 15298 Wilmington,
DE 19850
Short Description:
The Amazon Visa credit card is offered by chase and enables customers to earn points with every purchase. The earned points can be utilized when you purchase products on Amazon.com. The more points earned, the bigger the discount.
Official Website
The website features advice concerning the rewards program as well as methods to handle your account. If you want additional support, we recommend visiting the Customer Service page https://www.amazon.com/iss/credit/rewardscardmember.
Social Media
As a way to connect with the customer service department through social media, you’ll have to use the Twitter pages of Amazon or Chase. We noticed several questions posted by customers. On average, the customer service department reacted within four (4) hours.
Twitter: https://twitter.com/ChaseSupport
Customer Service Email
On the web site, the support team stated customers without an account can contact the customer service team member by calling the customer service hotline or write the corporate headquarters.
Our Experience
We called the customer service department and ran into a long automated system. We recommend listening carefully, so as to make the right choice. After waiting over six (6) minutes, a customer service agent answered the call. We requested the customer service agent if the company offered payment assistance programs for customers that are facing financial hardships. The agent explained the available services much like payment assistance programs and ended to call. We anticipated more service when we called the customer service department. When you reached out to the customer service department, what was the outcome of your call? We’d love to hear from customers just like you. Take a minute to discuss your thoughts with us in the remark section.