66 2 646 1226
Short Description:
If you are intending to reserve a hotel, it is likely that you will desire to locate the lowest price out there. Agoda, a member of the Priceline family, offers the lowest costs for hotel lodgings in the industry. The firm, founded in 2005 now offers low-cost costs to countless customers throughout the world. The customer service team is available to assist customers 24 hours a day, seven days per week.
Official Website
So that you can use Agoda, you will need to sign into your account or create a new account. There are several customer reviews on the website regarding hotel stays.
Social Media
The firm uses social media to promote hotel deals of the day as well as pass along useful information relating to the company. The average response time was about 60 minutes. Even if the customer service section cannot answer the question, the representative offered an option so customers could get in touch with the agent.
Facebook: https://www.facebook.com/agoda
Twitter: https://twitter.com/Agoda_Jobs
LinkedIn: http://www.linkedin.com/company/agoda
Customer Service E-Mail
There was one email address recorded on the website. The customer comments form requires customers to input your name, email address and concern/question. After we sent our message, we received an automated response saying a customer service representative would respond within 48 hours.
Our Experience
Contacting the customer service department by phone was a challenge. Instead, we have to rely on contacting the customer service team by e-mail and through social media. Although this is a minimal irritation, we still enjoyed the response time of the customer service section. The general experience was better than anticipated. Is it possible to say exactly the same about your expertise contacting Agoda? Take a few minutes and share your thoughts with us in the comment section.