Other Acronis Phone Numbers:
1 877 669 9749 – Technical Support
Acronis postal address:
6700 Elm StWoburn,
Acronis offers Internet-based backup options for private and company customers. Back-Up creates a copy of what’s on your computer so in the case you endure hard drive loss or data loss of all kinds, your files, images and digital information is safe and sound. Companies use backup alternatives to preserve customer account information and provide seamless customer service across all call centers.
Visit http://www.acronis.com to find out about the products and services offered for private and company backup. In the event you ‘re having trouble selecting the merchandise for your backup needs, use the Backup Wizard to sort through the various Acronis products. We discovered when studying customer contact choices that Acronis isn’t always customer-friendly. There’s no contact phone number for customer attention problems and agents are not available to help customers choose the appropriate backup solution.
Customer Service Email
Customers can e-mail the support section using the online contact form at http://www.acronis.com/contactsupportprod.html?t=1. There is certainly a location to input your merchandise information, which could help it become simpler for the technician to reply your question. If you received an error code, enter the error code on the contact form.
We sent an e-mail to the customer service section outright asking why the company doesn’t offer presales or customer support. We’ll amend this piece to include their response when received.
Contacting the customer service section was more difficult than what we anticipated. The automated system continued to repeat, even after we picked the choice to speak with the sales department. After waiting about 3 minutes, we were connected. The down side was were received a messing system rather than a live agent.
We would like to hear from customers just like you with customer service experiences. Our experience was not the best considering the customer support team didn’t need to speak to the customer.