Other Visa Phone Numbers:
1-866-333-7874 – New Potential Partners
1-866-884-3556 – Customer Service for Travelers
1-800-346-9265 – Customer Service Fax
1 804 673 1469 – Claims Fax
Access America postal address:
Access America Inc.
PO Box 71533 Richmond,
Access America email:
The firm changed names from Access America to Allianz, so now all insurance documents and the official site reveal the new name in place of the old. You will find still some informational pages lingering on the Internet using the Access America name.
If you navigate to http://www.accessamerica.com you’ll find yourself redirected to http://www.allianztravelinsurance.com/. The old site no more holds the files for the site and just serves as a portal to redirect to Allianz.
Customers should take note when contacting the customer service department. Although the numbers listed expressly separate the technical support department and the general customer service department, when we phoned the two were interlaced. We believed the call would go smoother, but from the start it was “doomed”. The call connected to the general customer service department and we requested the agent for advice concerning the payment support systems.
The agent explained the firm does not specifically have a dedicated assistance systems, but could alter the date of your payment or make your deductable due annually as opposed to quarterly. Would you care to comment? Discuss your thoughts below.