Other AAA Phone Numbers:
1 800 444 8691 – Traveling
1 800 643 5339 – AAA Auto Sales
1-800-333-4242 – AHealth or Life Insurance
1-866-315-1252 – Vehicle or Home Insurance
1-800-477-4222 – Corporate Headquarters
AAA postal address:
6600 AAA Drive
Charlotte, NC 28212
AAA started out as a modest company offering automotive support, but the company has grown exponentially over decades and now offers everything from travel reductions, various forms of insurance, roadside assistance and membership to an exclusive club — for a fee. With virtual hands in so many customer-oriented and claim-based businesses, there is bound to be fairly the customer criticism/praise record.
The official web site for AAA is found at http://aaa.com. There is a LOT of info on the web site. We did not locate any dedicated websites for Roadside Assistance or AAA insurance, so you have to run through this web site for all your customer service needs. If you register for an account we suppose you will be able to link your account to all AAA services.
Customer Service Email
There is absolutely no customer service e-mail or contact form on the AAA web site. It is just one of a small number of sites we have visited that offers no contact form. We did navigate over towards the FAQs section in hopes of finding a link to submit a fresh question. If you visit the FAQs page you are able to click the Ask a Question link and submit a web-based form. We submitted the form and asked for a customer service e-mail…we’ll inform you when we receive a reply.
We took a bit of time to telephone the AAA customer service number provided on the Contact Us page. The system could be bypassed by pressing 0, which took us directly to your representative. We heard a bit of music after which the call was answered by a friendly representative that was happy to answer our question about GO magazine.