Other 6pm Shoes Phone Numbers:
1-702-943-7777 – Corporate Headquarters
Customers save in excess of 75% off regular retail prices. The business is a part of Zappos, one of the biggest online shoe retailers. Some of the leading brands sold on 6pm Shoes comprise Oakley sunglasses, Nine West, Nike, Reebok and Converse. There are several ways to get in touch with the customer service department, including, social media, email, traditional mail and by telephone.
Customers can send correspondence to the customer service department or the corporate offices here:
See the official 6pm Shoes site http://www.6pm.com/shoes in order to look through the available products. The products are divided into sex, size and brand. There is a support section of the website featuring 6pm Shoes FAQs and the 6pm Shoes Yield Policy. You’ll be able to join an account or sign into your present account. The site offers an entire photo of the firm along with the ways customers can reap the benefits of the savings.
Social media is one of the quickest ways to get in touch with the customer service team. We looked through each of the social media pages and we noticed active communications between the customer service team and customers. The average response time was less than 60 minutes.
Customer Service Email
There are several ways to connect with the customer service team through email. Customers find a way to utilize the general customer service email or the customer feedback forms. The feedback forms require a little private info in order to send the message. The firm advocates not sending account info in the communication. We sent a message asking if the business now had an extended warranty option for purchases.
Customer Feedback: http://www.surveymonkey.com/s/2CM2RGF
When we called the 6pm Shoes customer service department, we struck a little wait, prior to talking to a live agent. We waited about three (3) minutes on hold. After a live agent answered the call, we asked several questions relating to returns and quality control problems. All of the questions were concluded by the end of the call. We must notice the customer service team was exceptional. The main concern centered on connecting into a live agent. When you called 6pm Shoes, what was the result? Were you filled or disgruntled? Share your ideas with us in the comment section below.