Customer service agents are offered from 7 AM to 5 PM PST. There are not any hours on the weekends.
Other 3ware Customer Service Numbers:
(408)433-4567 – Customer Service (toll)
(800)372-2447 – Corporate
3ware postal address:
LSI Corporate Headquarters
1621 Barber LnMilpitas,
The company was taken over by LSI at some point, but we were unable to locate a press release or corporate communication about the takeover. We did find mention of 3ware going to LSI in a computer newsgroup in 2009.
Contacting 3ware customer service involves choosing between two US amounts. The first is free to telephone and the second is local, so toll fees may apply. Another customer service number can be obtained for customers calling from outside the United States.
You won’t locate an address for 3ware customer service, but you’ll locate one for the LSI corporate office. It is possible to send general communications to the corporate office, but specialized issues might not be resolved as a tech team might not be accessible to answer your letter.
The corporation behind the company is LSI. The official website for LSI is situated here. If you’re seeking the 3ware official site, it is a hit or miss journey. Several of the old pages continue to be live, but most redirect to the LSI site. We did locate a website address for the old 3ware website found at this web address. This really is an active support site which has been updated with LSI advice at some point in time.
We had the ability to locate the LSI corporation on several social media pages, including:
Customer Service E-Mail
The integration of LSI and 3ware can help it become hard to locate any sound advice at all, but we had the ability to pull several email forms in the 3ware site. You can find Customer Service for US here.
When we contact customer service department, we frequently find the general customer service department is interlaced with technical support department. This will lead to confusion. You expect one thing and understand you are going to want another department. A favorable aspect of contacting 3ware is the company takes the confusion of of the equation. We phoned and connected instantly with the customer service department and a live agent.
We asked about product returns and guarantee returns for products bought prior to the 3ware being obtained by LSI. Amazing customer care team using an acute awareness of details. Care to leave a comment relating to your own customer service encounter? Comment away.