The customer service department is open Monday through Thursday 8am to 11pm, Friday 8am to 9pm, Saturday 9am to 6pm and Sunday 10am to 5pm.
Other 1-800-PetMeds Customer Service Numbers:
(957)979-5995 – Corporate Headquarters
(800)600-8282 – Facsimile
(888)738-6331 – Drugstore
As among the largest pet pharmacies, 1-800-PetMeds.com is one of many leading sources for pet supplements, vitamins and medicines. The U.S. Environmental Protection Agency and the U.S. Food and Drug Administration approve all of the medications on the web site. If you have a concern, you can either review the 1800PetMeds FAQs or contact the customer service section by telephone, email, traditional mail or through social media.
Customers seeing the official 1-800-PetMeds web site http://www.1800petmeds.com can buy drugs for your dog, cat or horse. You can even make your choice based upon condition. Regardless of medicines, customers can buy accessories or just order a catalog. There is certainly a pet instruction centre. If you need added information concerning the products or services, after contacting the customer service section, visit the Customer Education page.
Within a technologically sophisticated society, if a company isn’t using social media to communicate with customers, the firm is behind the proverbial eight ball. Although there is information relating to products and services, 1-800-PetMeds.com uses social media to keep the dialog going. When customers voice concerns or ask questions, the average response time is less than five (5) minutes.
Google: https://plus.google.com/ PetMeds/posts
Customer Service E-Mail
We sent a message to the customer service section asking if the firm accepts orders if they don’t have a prescription. After sending our message, we promptly received an automated message saying the customer service section would respond within 7 to 10 business days.
When you contact the customer service section, you have two choices. We made the proper choice and was discussing with a live agent in less than 30 seconds. We discussed several policies and products to be found on the web site. With each question, the customer service agent provided us with a suitable reply. The overall strength of the call was the agent. Did you’ve got the same encounter? We’d love to hear from you. Share your ideas relating to your 1-800-PetMeds.com customer service encounter in the remarks.